- Frequently Asked Questions
Frequently Asked Questions
Booking Questions & What's Included
Absolutely! You are free to fully customize the itinerary to suit your needs, or leave it to us to put together an unforgettable experience. The choice is all yours!
A soft bar and our special "Livity Punch" are included on all cruises.
While we do not provide direct transportation, we can arrange transportation on your behalf with one of our partners. Please let us know when booking.
Gratuities are not included. You are invited to leave the crew a tip should you believe you've received exceptional service.
Charter Experience Questions
Our boats and respective pricing all include the captain and associated crew. Unfortunately we do not have boats for rent that you can drive yourself.
We recommend bringing sunscreen, a hat, swimwear, towels, and any personal items you may need. Don't forget your camera!
Yes. Life vests and snorkel equipment are included and provided for all guests.
General Questions
No. We have dry pickup options and getting wet is totally up to you. We have multiple options for pickup, including beach pickup, where you should expect to get wet up to the knee for most adults.
Yes, we have options for beach pickup. At beach pickup locations, expect to get wet up to the knee for most adults.
Like most sea vessels, we do not allow shoes to be worn on board.
While we love our furry friends, unfortunately we do not allow pets on board.
Cancellations & Refunds
A deposit is required upon booking. Cancellations more than 1 week before your cruise may receive a full refund. Cancellations less than one week but more than 3 days before will receive a 50% refund. Cancellations less than 3 days before are non-refundable.
Guest safety is paramount. Should the weather not permit your cruise to take place at the scheduled time, we will work with you on rescheduling for the next available opportunity. If scheduling does not permit, we will issue a refund.
Your reservation is for the entire vessel for the designated period. Should you be late for your cruise we will make our best attempt at providing an enjoyable time for the remaining duration. Other guests may have cruises following yours, so we may not be able to extend. Unfortunately, there are no partial refunds in this scenario.
Have Question? Get in touch!
Planning for a trip? We're open to discussing the details of your trip to suit your needs!